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FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
general
GenerallyWhat services does All-In-One Solutions offer? We are a construction company based in Adliswil and cover two areas: In the construction sector, we act as a general contractor and construction manager for commercial and residential building projects – in particular painting (BKP 285), facade and insulation work (BKP 225/226), as well as drywall and plastering work (BKP 271). In addition, we offer private and corporate clients removals, cleaning (final cleaning, household and commercial cleaning), waste disposal, and our on-site car wash service.In which region do you operate? We primarily work in the cantons of Zurich, Aargau, and Bern. We also undertake construction projects throughout German-speaking Switzerland upon request.Are you compliant with the collective bargaining agreement (CBA) and insured? Yes. Our team works entirely according to CBA wage classes B and C. All employees are insured with SUVA (Swiss National Accident Insurance Fund). For assignments on construction sites of our general contractor partners, we provide the required WORKCONTROL-vID badges for each employee.How quickly will I receive a quote? We typically respond to inquiries for smaller jobs (moving, cleaning, painting in private homes) within 24–48 hours. Construction quote requests, including cost estimates and specifications, require 5–10 business days, depending on the scope of work.Do you offer free on-site consultations? Yes. We conduct free and non-binding on-site consultations for construction projects and larger orders.Construction projects and general contractingDo you also handle construction management for external clients? Yes. We offer construction management as a standalone service – including tendering, cost estimation, contract management, scheduling, quality control, and final invoicing according to SIA 118.Which trades do you carry out yourself, and which do you outsource? We handle painting, drywall, plastering, insulation, and flooring work ourselves. For plumbing, heating, electrical, and specialized trades, we work with a well-established network of certified Swiss partners.What is the warranty period after completion of the work? We grant the SIA standard-compliant warranty period of 2 years for defects and 5 years for latent defects. For orders placed with our general contractor partners, the respective agreed-upon terms and conditions of the works contract apply.Prices & PaymentWhat payment methods do you accept? We accept bank transfer (QR invoice), TWINT, and credit cards. For construction projects, the payment terms agreed upon in the construction contract apply, usually 30/40/30 or 30 days net.Are the prices inclusive of VAT? Prices for private customers are shown including 8.1% VAT. Prices for business customers and construction quotes are generally listed excluding VAT.How does cancellation work? Appointments can be cancelled free of charge up to 24 hours before the scheduled date. For cancellations made within 24 hours, we charge 50% of the order value. In case of no-show without prior notice, the full amount is due. For construction contracts, the SIA 118 cancellation policy applies.Do you offer a satisfaction guarantee? Yes. If you are not satisfied with the result, contact us directly – we will review the complaint and find a solution. For cleaning and painting work, we offer free touch-ups within 7 days of completion.On-site car washHow does the on-site service work? We come to you with all the necessary equipment (water, electricity, cleaning supplies) – either at your home or workplace. You do not need to provide any water or electricity.What packages are available? Express In/Out from CHF 79 (30 min.), Comfort In+Out from CHF 149 (1.5–2 hrs.), Premium from CHF 399 (3.5–4 hrs.). Surcharges: Sedan/Station Wagon +CHF 20, SUV +CHF 30, Van +CHF 50.Are there discounts for business customers or subscriptions? Yes. Subscriptions: 2x/month 10% discount, 4x/month 20% discount. For business customers with 6 or more vehicles per month: Small CHF 100, Sedan CHF 120, SUV CHF 140 (excl. VAT).
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